Revision 1.1 · in force from 27.08.2026
This Agreement governs the use of the AZBI Coffee mobile application and the azbi.uz website.
The service is owned by AZBI LLC («AZBI» MCHJ), TIN 311132415, Republic of Uzbekistan, Tashkent, Gulzor MFY, Chuqursoy street 73-a.
By installing the application or using the website you accept this Agreement. If you do not agree with it, do not use the service.
The AZBI Coffee application lets you:
The drink is selected on the machine itself — that is also where it is prepared and dispensed. The application is there so you can pay for it and so your purchases and bonuses are not lost.
The sequence is: on the machine you choose the drink and «Azbi Pay» as the payment method, open the application, scan the code from the machine screen and confirm the payment. Once confirmed, the payment cannot be cancelled — the machine starts preparing immediately.
You sign in with your phone number, confirmed by a code sent via SMS.
The account is tied to your phone number and is intended for personal use. You are responsible for access to your phone and for actions taken in your account.
If you have lost access to your number, write to info@azbicoffee.uz — we will help you restore or delete the account.
An account with no activity for 12 months is treated as abandoned and is deleted together with the personal data. This protects against a change of owner: phone numbers are returned to the mobile operator and reassigned to other people, and the new owner of a number must not see someone else's purchases.
You select the drink on the machine and use the application to pay. The order is considered placed once payment succeeds. Purchase terms, prices and the refund procedure are set out in the Public Offer, a separate document available at azbi.uz/legal/offer.
If the money was charged but the drink was not dispensed — contact support or use the «Order history» section. We will look into it and refund you in the manner described in the Offer. This is our obligation, not a goodwill gesture.
Bonus points are awarded under the rules of the current loyalty programme, which are published in the application.
It is important to understand: bonus points are not money. They cannot be exchanged for cash, transferred to another user, or claimed as a payout. They are forfeited when the account is permanently deleted and may have an expiry period, of which we notify you in advance. If you deleted your account and restored it within 30 days, the bonuses are restored along with it.
We may cancel bonuses awarded due to a technical error or obtained by circumventing the rules.
While using the service you undertake not to:
In case of a breach we may restrict access to the service and cancel bonuses.
The application, the website, the AZBI trademark, the logo, texts and images belong to AZBI LLC and are protected by law.
By installing the application you receive the right to use it personally — not ownership of it. You may not take the application apart, modify it, or embed it into other products.
We try to keep the service running without interruption, but we do not promise it. A machine may be switched off for maintenance, connectivity may drop, a payment system may respond with a delay.
What we are responsible for: a drink that was paid for and not dispensed, correct charging of money, and the safekeeping of your data within the limits described in the Privacy Policy.
What we are not responsible for: the operation of your phone and internet connection, failures of payment systems and banks, and the consequences of you giving another person access to your account.
For property claims connected with an order, our liability is limited to the value of the specific order in dispute.
Nothing in this Agreement excludes or limits our liability to the extent that such liability cannot be excluded or limited under the legislation of the Republic of Uzbekistan — first and foremost for harm caused to life, health or property.
We may amend this Agreement. The current revision is always available at azbi.uz/legal/terms with its effective date.
We will announce material changes in the application. By continuing to use the service you accept the new revision. If you do not agree, delete your account.
This Agreement is governed by the law of the Republic of Uzbekistan.
A dispute is first addressed in writing: write to info@azbicoffee.uz and we will reply within 30 days.
If no agreement is reached, the dispute is heard by a court in accordance with the legislation of the Republic of Uzbekistan. The choice of court belongs to the User and is not restricted by this document: they may apply to a court at their place of residence, at the location of AZBI LLC, or at the place where the contract was concluded or performed.
Support: info@azbicoffee.uz Phone: +998 71 200 00 89 Address: Republic of Uzbekistan, Tashkent, Gulzor MFY, Chuqursoy street 73-a Website: azbi.uz